About Us – Action Australia

Welcome to Action Australia

One Contact, One Partner, One Vision

We provide end-to-end project management and facilitation to clients nation-wide, with a single, personalised point of contact and without the exorbitant costs of a large company. We offer a fully-managed experience which means our clients can keep doing what they do best while we manage their retail and office interior fit out needs from start to finish, hassle-free and with the highest quality solution delivery, every time.

We have a proven track record and an excellent reputation for delivering outstanding quality and service. We are passionate about our service, and we have had the pleasure of working alongside some of Australia’s leading companies to create commercial, retail & office spaces that truly reflect their brands vision and foster creativity, productivity, and collaboration.

Your vision, our commitment, endless possibilities.

Our Specialties

Corporate office solutions

We have a dedicated team of Project Managers with specialist corporate office fit out expertise, and are able to draw on our diverse technical skill set for projects of any scale. Our highly-skilled managed team can be engaged to oversee and facilitate our client’s preferred contractors, taking ownership of everything from compliance to guarantee delivery, with one point of contact and single billing. This means a larger pool of tenders and a more competitive tendering process all round.

Our Services

Sector Specialists

We take a tailored approach to managing & delivering our projects for each of our client’s market sectors. Be it banking and finance, retail, commercial or government, each sector has its own unique idiosyncrasies and requirements when it comes to fit-outs. Taking this sector-specific approach enables us to deliver fit for purpose solutions the most efficiently and effectively for our clients right across Australia, with a single point of contact & seamless project facilitation.

Our Project Facilitation services

Geographically managed services

Companies that require a national footprint with multiple brands throughout different states and territories face unique and difficult roll-out challenges. We specialise in managing and alleviating these geographic issues with our comprehensive understanding of challenges, our national roll-out experience and the exceptional client care that we are known for.

Our Project Facilitation services

How We Work

We offer our clients the best of both worlds - national coverage and expertise, with a single point of contact, and the personalised customer service of a family business.

Project Management Experts

When a client makes contact with us, we select the best person from our team that is best suited to the needs of the project, taking into account its location, timeframe and budget.

Feaso or Pricing

Our clients receive a quote based on project specifications. We work hard to ensure we have a detailed understanding of project requirements so we can provide an accurate & comprehensive quote .

Compliance & Timeline

On approval of our quotation, our clients are provided with an installation compliance guarantee and a solid commitment to delivering the project on time and on budget.

Purchasing & Procurement

We now undertake important steps and considerations in the procurement process to ensure the most cost-effective and timely procurement tailored to the individual project requirements.

Collaboration to Completion

Throughout the project we communicate openly with the client to update them on project status, timelines and key milestones. On completion our clients receive all photos, compliance documentation and transparent project billing.

Our Values

Trust & Reliability

As a company we pride ourselves on delivering promises, treating our customers with respect and going the extra mile to provide quality service and products. Knowing that we operate with integrity, transparency and consistency, is why we have long-term clients who trust us to deliver results.

Customer Experience

Our desire to provide exceptional service is reflected in every touchpoint with our customers, from their first interaction with us to their ongoing support. A successful customer experience is key to building long-term relationships & we pride ourselves on placing our customers first.

Safety

Safety is more than just a priority for us – it is our top value. Our safety culture is built on a foundation of education, training & communication. We invest in ongoing safety training, equipment & resources for our employees, & encourage open communication about safety concerns & suggestions.

Sustainability

It is essential to recognise the impact that the built environment can have on the natural world. Our sustainability efforts are focused on reducing our carbon footprint, minimising waste and implementing sustainability initiatives and policies throughout our operations. We seek to educate and encourage our clients to reduce waste at every opportunity, prioritising the recycling and reuse of materials.

Innovation

We embrace the spirit of innovation by continually seeking new & better ways to solve problems. We know that every client is different, & our team of dedicated professionals are empowered to think creatively & challenge assumptions to deliver tailored solutions. Innovation is not just about developing new products or technologies, but also about improving our processes, systems and culture.

Community

We recognise the powerful impact of supporting others in need & are committed to implementing initiatives that drive positive change & making a difference in the lives of those around us. We build relationships with local communities & charities, demonstrating our commitment to corporate social responsibility.

Area of Coverage

When you choose Action you benefit from the expertise of a team that has successfully delivered many small to large-scale projects throughout Australia. From early design & planning, to construction & completion, we can take care of the lot right through to compliance.

Having one point of contact before, during and after delivery, gives better value, and eliminates the hassle of coordinating multiple service providers.